"404 error" when accessing a plug-in page


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Solution

Overview

Why do I sometimes get a "404 Error" (web page not found) when trying to access a plug-in page using the browser interface?

Cause
Resolution

This error is rarely encountered, and does not usually indicate a missing file or broken link. When you reset your unit (for instance, after installing a new plug-in), you can log in to your PacketShaper while it is still loading user interface pages into memory, a process that generally takes a few seconds. If you get a 404 error shortly after resetting your unit, wait a few seconds and then try again.

Workaround
Additional Information
Bug Number
InQuira Doc IdKB2515
Attachment

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First Published      10/01/2014
Last Modified      10/01/2014
Last Published      10/01/2014
Article Audience
Product      PacketShaper
Topic      Configuration / WUI / CLI
Article Number      000007739
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