AV1200s, AV1400s, and AV2400s unable to ping devices after upgrading to 220.127.116.11 or newer releases.
AV1200s, AV1400s, and AV2400s are unable to ping IP addresses from the management console ping utility or using the serial console's ping command if the ProxyAV is running 18.104.22.168 or newer.
This is a bug 166339.
The only workaround to this issue is to downgrade the ProxyAV to 22.214.171.124 and then run restore-defaults from the serial console. Doing this restores the configuration to default and the ProxyAV will need to be reconfigured.