Auth connector service stops


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Solution

Overview

The Auth connector was originally working as expected then after some period of time (days) it was noticed that the service had stopped.  New users and groups were not getting populated in the portal.

Cause
Resolution

define a network location that the Auth connector will use.

The auth connector status in portal showed disconnected and the network location showed as "undefined".  This will happen when the network location being used by the auth connector is deleted.

Workaround
Additional Information
Bug Number
InQuira Doc IdKB4584
Attachment

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First Published      10/01/2014
Last Modified      10/01/2014
Last Published      10/01/2014
Article Audience
Product      Cloud Authentication Connector
Topic      Networking
Article Number      000007984
Summary     
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