BlueCoat ProxyAV with the Sophos AV engine restarts without the .send file.


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Solution

Overview

The ProxyAV appliance running the Sophos AV engine performs an unexpected restart.
The boot.log displays the following event:

==============================
 boot.log
==============================
2010-xx-xx xx:xx:xx   Currently booted from 1

Cause
Resolution

The ProxyAV appliance will offer a feature enhancement for troubleshooting and diagnostic capabilities in an upcoming AVOS release. With assistance from Technical Support, these diagnostic options will aid in interpreting the probable cause of the restart.
Bug ID#145564 is assigned for this issue.

Workaround
Additional Information
Bug Number
InQuira Doc IdKB4062
Attachment

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First Published      10/01/2014
Last Modified      10/01/2014
Last Published      10/01/2014
Article Audience
Software      ProxyAV 3
Topic      Performance
Article Number      000008261
Summary     
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