This solution applies to reporter version 8.2.x and 8.3.x
How to determine if a profile is corrupted:
NOTE: Blue Coat Reporter 18.104.22.168 will detect if a database is corrupted. However, if you are running a previous version of Blue Coat Reporter, please run the following steps to determine which profile is corrupt:
- Stop reporter, remove all profiles from the LogAnalaysisInfo/profiles folder except for the default_profile.cfg file.
- Copy back in each proflename.cfg file one at a time and start reporter.
- The profile that, when copied back in, stops reporter from loading is the corrupt profile.
- Stop Reporter now and delete the LogAnalaysisInfo/databases/Corrupt_db folder and restart reporter. Once reporter is up you'll need to reprocess any log files for this newly re-built database.