Cannot add policy after restore ProxySG 5.5.1.1/5.5.2.1

Solution

Overview

After the ProxySG was restored to defaults, "threat-protection" -> "malware scanning" settings remain "enabled" As a result, you cannot add any policy from VPM, if you enable "threat-protection" -> "malware scanning"settings before restoring.

Error message:
VPM error message

 

Cause
Resolution

Workaround for SGOS5.5.1.1/5.5.2.1

Before using VPM, disable "threat-protection" -> "malware scanning" by Web GUI or CLI.

 

This issue had been fixed in 5.5.3.1

 

 

Workaround
Additional Information
Bug Number
InQuira Doc IdKB3882
Attachment

Article Feedback

Did this Article solve your issue?
Additional Comments:
 
Previous MonthNext Month
SunMonTueWedThuFriSat