Cannot add policy after restore ProxySG 5.5.1.1/5.5.2.1


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Solution

Overview

After the ProxySG was restored to defaults, "threat-protection" -> "malware scanning" settings remain "enabled" As a result, you cannot add any policy from VPM, if you enable "threat-protection" -> "malware scanning"settings before restoring.

Error message:
VPM error message

 

Cause
Resolution

Workaround for SGOS5.5.1.1/5.5.2.1

Before using VPM, disable "threat-protection" -> "malware scanning" by Web GUI or CLI.

 

This issue had been fixed in 5.5.3.1

 

 

Workaround
Additional Information
Bug Number
InQuira Doc IdKB3882
Attachment

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First Published      10/01/2014
Last Modified      10/01/2014
Last Published      10/01/2014
Article Audience
Product      ProxySG
Software      SGOS 5.5
Article Number      000008400
Summary     
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