Can user access through a Blackberry Enterprise Server be used in conjunction with User Notify/Coaching pages?


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Solution

Overview

Similar to this Known Issue,  the Blackberry handheld device will attempt to open the new 'notified' request via a new browser instance, and in doing so, will fail to present the appropriate notify cookie.  As a result, the device will display a blank page rather than the expected destination URL that triggered the notify action.

At present, the only known workaround is to negate any 'notify' actions for BES IP addresses or Blackberry user-agent strings.

Cause
Resolution
Workaround
Additional Information
Bug Number
InQuira Doc IdFAQ1916
Attachment

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First Published      10/01/2014
Last Modified      10/01/2014
Last Published      10/01/2014
Article Audience
Product      ProxySG
Topic      Authentication, Content Access, Control, Policy Management, Usability
Article Number      000008462
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