Custom report is not generated after it is created.

Solution

Overview

The last step in the creation of a custom report presents you with the button to "Run Report". When this is clicked it does not run the report, and  you are taken back to the Reports page. 

Cause
Resolution

To duplucate this issue, follow these steps:

  1. Log into Reporter
  2. Go to the "Reports" tab
  3. Click on "New Report"
  4. Create your custom report
  5. Choose to save the report
  6. Click on "Run Report"

Result: You are now taken back to the Reports page and the report has not run. 

Expected result: The newly created report should run after you create it.

Workaround:  If you chose to save the report, you can click on the report name to run it.

NOTE: This issue has been reported to Bluecoat Engineering. If you see this issue, log a article, and quote this KB number.
 

Links to other articles:

For details on how to create a custom report, see 000010244

Workaround
Additional Information
Bug Number
InQuira Doc IdKB4636
Attachment

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