"Error connecting to SG" popup displayed when I access the ProxySG HTTP console in IE6 and IE7.


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Solution

Overview

This problem is only seen in the following scenario:

  1. Internet Explorer 6 or 7
    This problem does not occur in Internet Explorer 8.
  2. Proxy setting of the browser uses the ProxySG.
Cause
Resolution

To resolve the error:

  1. Manage your ProxySG with a FireFox browser.
  2. Exclude the IP address of the ProxySG on your browser.
  3. Upgrade SGOS to 5.5.3.1 or later.
    This problem does not occur on SGOS 5.5.3.1 or later.
Workaround
Additional Information
Bug Number
InQuira Doc IdKB4240
Attachment

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First Published      10/01/2014
Last Modified      10/01/2014
Last Published      10/01/2014
Article Audience
Product      ProxySG
Software      SGOS 5.4
Article Number      000009273
Summary     
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