Exporting a Dashboard Report does not reflect the same values as displayed in the HTML.

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When HTML graph data in the Report application is large, exported PDF reports might not display all of the values. PDF reports are restricted to 8.5 x 11" printable pages, which restricts the amount of available space to display report data. This is especially true for the Dashboard reports, but can be be the case for any report--it is common for only the first ten entries to be displayed.

To duplicate symptoms:

  •  Log in to Reporter as an admin.
  •  Load a database and navigate to the Dashboard.
  •  Add all Bandwidth widgets to the Dashboard.
  •  In a Reporter, click Edit and select a chart option.
  •  Export the report to PDF and compare it with the Dashboard HTML report.


  • The PDF graph will be reset back to the default choice.
  • With large datasets, not all the graph data will be  shown in the exported PDF.

Reporter fixes a known issue in v9.1.x and v9.2.x: the graphs did not display data in the same order. The Acrobat Reader (PDF) issue, however, still occurs. Also, see 000015717 for a similar limitation associated with Acrobat Reader.

Blue Coat might address the exporting issue in a future release.

Additional Information
Bug Number
InQuira Doc IdFAQ897

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First Published      10/01/2014
Last Modified      10/01/2014
Last Published      10/01/2014
Article Audience
Topic      Reporting
Article Number      000009377
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