After upgrading to Reporter 9.3, you might encounter an issue with Full Log Detail reports.
When running the report, all the fields return as blank. However, emailing or downloading the report shows valid data.
This issue is caused by an issue with Reporter's time zone information files.
Follow these steps to resolve the issue:
C:\Program Files\Blue Coat Reporter 9\webclient\js Overwrite any files when prompted.
NOTE: Blue Coat Customer Support is aware of this issue and a permanent fix will be incorporated in the next release of Reporter.