Functionality issues with Trend Micro and Threatpulse client


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Solution

Overview

Functionality issues with Trend Micro and Threatpulse client
Is Trend Micro compatible with the Threatpulse client?
The Threatpulse client seems to work for a short period of time (shortly after bootup and login), but then fails
If Trend Micro is removed, then the Threatpulse client functions properly.

Cause
Resolution

As of this writing (21 March 2012), Trend Micro and the Threatpulse client are not compatible.  If you install the Threatpulse client with Trend Micro installed, then the Threatpulse client will not function.  The current workaround is to remove Trend Micro from the workstation.

Workaround
Additional Information
Bug Number
InQuira Doc IdKB5014
Attachment

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First Published      10/01/2014
Last Modified      10/01/2014
Last Published      10/01/2014
Article Audience
Product      Cloud Client Connector
Topic      Installation / Configuration, Usability
Article Number      000009562
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