How do I adjust the HTTP server receive timeout for one site?


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Solution

Overview

How do I adjust the HTTP server receive timeout for one site?
A web based application can take a long time (45 to 60 minutes) to return a result once a user submits a query.
The proxy will timeout the connection before the result comes back.
How do I resolve the issue?

Cause
Resolution

The HTTP server receive timeout can be increased for a desired amount of time for a particular web site.  The receive timeout is set in seconds.  This can be placed into the local policy file.  For information on how to add policy to the local policy file, please see 000010101.  Here are some examples of how you can use this:


<Proxy>
    url.domain="example.com" http.server.recv.timeout(3600)

<Proxy>
    url.address=192.168.0.1 http.server.recv.timeout(3600)

 

In the examples above, the http server receive timeout is set to one hour.

 

Workaround
Additional Information
Bug Number
InQuira Doc IdKB3881
Attachment

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First Published      10/01/2014
Last Modified      10/01/2014
Last Published      10/01/2014
Article Audience
Product      ProxySG
Software      SGOS 4, SGOS 5
Topic      Configuration / WUI / CLI, Policy Management, Usability
Article Number      000010127
Summary     
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