How do I find the restarts that have occured on my SG from within the sysinfo file?


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Solution

Overview

I have had several restarts and want to find the information on them within the sysinfo file

Cause
Resolution

First, open the system_information.txt file in your favorite editor

Search for "minicontext"

This area will display the most recent restart through the oldest restart that has been preserved.  Each restart shows the version of SGOS it was using, what time the restart occured, it gives the Hardware Exception code encountered, the Software exception code encountered, then shows the process where the restart occured and a stack trace and registers at the time of the restart. An example is given below:

Running Version: SGOS 4.2.9.1, Release id: 36344
Produced on Thursday June 18 2009 08:28:49
Size on disk is 2164034560 bytes.
Minicontext produced on: 2009-06-18 08:28:49+00:00UTC
Minicontext version: 1.4
ProxySG Appliance: Version 4.2.9.1.36344
Hardware exception code: 0xe
Software exception code: 0x0
Page fault linear address: 0x0
Process "HTTP SW CC507EC0 for CCC41EC0" in "cfssl.dll" at .text+0x5c46c
Register context:
Link CR3 EIP EFLAGS EAX ECX EDX EBX
00000000 00000000 012AC46C 00013292 CC507414 00005000 00000000 FFFFFFFF
ESP EBP ESI EDI ES CS SS DS
CC5073DC CC507428 CC50745C 07B96008 00000210 00000200 00000210 00000210
FS GS
00000210 00000210
Call Stack:
Module "http.dll" at .text+0x4a188
Module "http.dll" at .text+0x53a36
Core Header:
Running Version: SGOS 4.2.9.1, Release id: 36344
Produced on Tuesday June 16 2009 10:32:01
Size on disk is 2286279680 bytes.
Minicontext produced on: 2009-06-16 10:32:01+00:00UTC
Minicontext version: 1.4
ProxySG Appliance: Version 4.2.9.1.36344
Hardware exception code: 0xe
Software exception code: 0x0
Page fault linear address: 0x0
Process "HTTP CW CC860EC0" in "transactions.dll" at .text+0x31ff5
Register context:
Link CR3 EIP EFLAGS EAX ECX EDX EBX
00000000 00000000 00F91FF5 00010246 00000000 00000000 0333B588 00000000
ESP EBP ESI EDI ES CS SS DS
CC860190 CC8601A4 9B840388 9B8403E0 00000210 00000200 00000210 00000210
FS GS
00000210 00000210
Call Stack:
Module "transactions.dll" at .text+0x32afd
Module "transactions.dll" at .text+0x317e0
Module "http.dll" at .text+0x2b4e4
Module "http.dll" at .text+0x2b681
Module "http.dll" at .text+0xe164
Core Header:
Workaround
Additional Information
Bug Number
InQuira Doc IdKB3320
Attachment

Article Feedback

Hide Properties
First Published      10/01/2014
Last Modified      10/01/2014
Last Published      10/01/2014
Article Audience
Product      ProxySG 200, ProxySG 210, ProxySG 510, ProxySG 810, ProxySG 8100
Topic      Crash / Restart
Article Number      000010422
Summary     
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