If a Blue Screen Of Death (BSOD) or kernel panic occurs on a workstation where ProxyClient is installed, you must generate a full kernel dump to diagnose the problem.
In the event of a system crash, the Microsoft Windows crash dump settings determine whether a dump file will be created, and if it is created, what size the dump file will be. This document describes how to configure the crash dump settings.
Note: If the ProxyClient service or application hangs or crashes, you must generate User Mode (Dr. Watson) dump files. For information on generating User Mode dump files, see KB4887.