If you would like to generate Video Usage reports, it is mandatory to create a new database while installing Reporter 9.3 or upgrading from an earlier version of Reporter. Upgrading from prior versions to Reporter 9.3 will not generate the needed video usage database fields on the old database.
Links to other relevant articles.
For details on a openssl issue with version 9.x, see KB4658
For details on how to move your database, with version 9.x, see 000009907
For details on how create custom reports, see KB3500 and for a known issue on 9.3 see 000008800