Illegal characters PacketShaper's look or touch passwords


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Solution

Overview

You have read https://bto.bluecoat.com/packetguide/current/reference/cli/setuppassword.htm regarding the "setup password" CLI command on the PacketShaper. Now you are trying to configure a"'look" or "touch" password containing special characters and are presented with an error message stating "illegal characters".

Cause
Resolution

This happens when you use language specific special characters like a "§", for example.

"all special characters", as mentioned in PacketGuide, actually means all special characters on a US keyboard. Special characters on non-US keyboards are not allowed and hence are classed as illegal characters.

 

Workaround
Additional Information
Bug Number
InQuira Doc IdKB4951
Attachment

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First Published      10/01/2014
Last Modified      10/01/2014
Last Published      10/01/2014
Article Audience
Product      PacketShaper
Software      PacketWise 7, PacketWise 8
Article Number      000011744
Summary     
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