In Reporter, what does CURL error '6' mean?


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Solution

Overview

In Reporter, what does CURL error '6' mean?

The error you are seeing is per below:
BCRJ:2010-08-19 12:00:05 (4c6c9025) ALW.ERRO.UPGRA
   src/sg_update.cpp,173,UpdateVersionCheck::retrieveServerInfo
      worker_thread_00000a78(2680),,
   Failed to read update data from URL. Got CURL error '6'

 

Cause
Resolution

CURL is a component of the system that is used by Reporter to query sites. In this case, it is querying the Blue Coat Reporter server to check for an update. This error message means that the CURL component could not resolve the address of the Blue Coat update server.  Check the network connectivity of the Reporter server and verify that it is able to resolve URLs. As this component is only to check for updates, this will not affect the overall function of the system.

Workaround
Additional Information
Bug Number
InQuira Doc IdFAQ967
Attachment

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First Published      10/01/2014
Last Modified      10/19/2016
Last Published      10/19/2016
Article Audience
Topic      Authentication, Reporting
Article Number      000011768
Summary      In Reporter, what does CURL error '6' mean?
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