Notify User page does not display


<< Back to Knowledge Search

Solution

Overview

The Notify User page does not display even though a policy including a Notify User action exists.

This issue occurs when the destination URL redirects to another URL. For example, a URL might redirect to a URL in the user's local domain (e.g., www.google.com redirects to www.google.co.kr), or it might redirect permanently to a URL in a new location (e.g., mail.google.com redirects to accounts.google.com).  In such cases, the origin content server (OCS) returns an HTTP status code that is not 200 (OK), such as 302 (Found).

Cause
Resolution

The target URL must return a 200 status in order to avoid breaking its traffic.

To work around this issue, either modify the condition to match redirected URL or base the condition on the referer URL.

NOTE: The nature of this work around may require excessive maintenance depending on the number of target URLs you have in the list.

Workaround
Additional Information
Bug Number
InQuira Doc IdKB5069
Attachment

Article Feedback

Hide Properties
First Published      10/01/2014
Last Modified      10/01/2014
Last Published      10/01/2014
Article Audience
Product      ProxySG
Topic      Configuration / WUI / CLI, Content Management, Control, SSL / HTTPS, Usability
Article Number      000012416
Summary     
Was this helpful?
Comments:
 
Previous MonthNext Month
SunMonTueWedThuFriSat