OBSERVED "Network Errors;Miscellaneous" error in the Eventlog with Websense content filtering enabled


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Solution

Overview

OBSERVED "Network Errors;Miscellaneous" error in the Eventlog with Websense content filtering enabled

 

Cause
Resolution

The OBSERVED "Network Errors;Miscellaneous" is a Websense category. The error occurs when WebSense performs a DNS lookup for the URL request and the IP address is unresolvable. Websense assigns the pseudo-category "Network Errors" to failed DNS lookups.

Please check if "restrict dns" setting is enabled on the ProxySGRestricting DNS is generally incompatible with effective use of Websense, or at least with getting good filtering for the hostnames and domains that are restricted.

Workaround
Additional Information
Bug Number
InQuira Doc IdKB3251
Attachment

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First Published      10/01/2014
Last Modified      10/01/2014
Last Published      10/01/2014
Article Audience
Product      ProxySG
Software      SGOS 5
Topic      Content Filtering, Errors / Event Logs / Alerts
Article Number      000012498
Summary     
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