This issue is normally experienced in an WAN optimization deployment, and is typically caused by a mis-configured network environment where the proxy does not see the SYN from the client.
- The proxy can only intercept traffic if it sees a complete TCP handshake. If it only sees partial TCP handshake, the proxy bypasses the connection and you see the message above in the bypass connection list.
- In this scenario, the proxy only sees a SYN-ACK from the fileserver, and it never saw the SYN initiated by the client, therefore the proxy bypassed the traffic.
- To verify the problem, perform a packet capture on the ProxySG appliance with the client and server filters enabled.
- Configure your network to make sure that the traffic from the client is routed to the ProxySG appliance.