Packetshaper CPU is constant under stress

<< Back to Knowledge Search



When Packeshaper's hardware limit is approaching, it will usually reflected on constant low CPU resource.  Hardware limit could be influenced by the characteristic of the network traffic and the configuration of Packetshaper.  There are couple ways to reduce the load and they are descirbed as following.

1.  Trim the class tree. 

2.  Disable any function that's not needed.  eg,. Adaptive response, top user analysis...

3.  If Adaptive Response is configured, avoid monitor interval set at short interval (1 min).

4.  Use dynamic partition only if necessary.

5.  In case of virus or worm attack.  Run the "host info -sp < ip address> -n 50" to identify top 50 hosts with most number of failed flows. eg, syn flood.  Remove the hosts after been identified.

6.  Run the command "net nic" to identify if there is a possible broadcast storm.  This can be determined by looking at the TxNonUnicast and RxNonUnicast counters.

7.  If the CPU load is caused by excessive flows and assume they are all legitamate, there is function in Packetshaper call "load shedding" which sets the limit of flows that each IP can forward through Packetshaper.  The command to run is "set loadshedding".  Different parameters can be set to fit your network requirement.

8.  By default default Packetshaper runs internal diagnostic file every 15 minutes.  Make sure system value diagshort is set to 1.  This will avoid stress load add to CPU when diagnostic file is been generated.

9.  Avoid excessive data polling from external host to Packetshaper.  This include SNMP,XML or any automated scripts

All the command mentioned above can be found in the CLI referance in Packetguide.  Please contact support if you have any additional questions.



Additional Information
Bug Number
InQuira Doc IdFAQ128

Article Feedback

Hide Properties
First Published      10/01/2014
Last Modified      10/01/2014
Last Published      10/01/2014
Article Audience
Product      PacketShaper
Software      PacketWise 7, PacketWise 8
Topic      Configuration / WUI / CLI, Control, Debugging, Hardware, Performance
Article Number      000012613
Was this helpful?
Previous MonthNext Month