ProxyClient has an Update Available message even though the version installed is newer than ProxyClient Manager version


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Solution

Overview

You may receive an Update Available message even though the version of ProxyClient installed is newer than the version of ProxyClient Manager under the following circumstances:

  • The ProxyClient installed on the computer is upgraded manually to a newer version, e.g., for testing purposes.
  • ProxyClient Manager is manually rolled back to a previous version whereas the client is still running a later version.

Note: The ability to roll back/downgrade versions on all clients on the ProxyClient Manager exists so that administrators can troubleshoot issues.

Cause
Resolution
Workaround
Additional Information
Bug Number
InQuira Doc IdFAQ2196
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First Published      10/01/2014
Last Modified      10/01/2014
Last Published      10/01/2014
Article Audience
Software      ProxyClient
Article Number      000012880
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