SGME (Director) compatibility with SGOS

Solution

Overview

What versions of SGOS can be managed by Director?

SGOS-SGME compatibility; Compatibility matrix for SGOS and SGME

Cause
Resolution

Consult this article before attempting to manage ProxySG appliances with Secure Gateway Management Edition (SGME); that is, the Director operating system.

Director 6.1.x manages the following:

  • SGOS 6.1.x, 6.2.x, 6.3.x, and  6.4.x 
  • SGOS 5.3.x, SGOS 5.4.x, and SGOS 5.5.x
  • SGOS 4.3.x

SGME version 5.5.x.x manages the following:

  • SGOS 6.1.x, 6.2.x, 6.3.x and 6.4.x
  • SGOS 5.3.x, SGOS 5.4.x, and SGOS 5.5.x
  • SGOS 4.3.x

SGME version 5.4.2.5 manages the following:

  • SGOS 5.3.x,,5.4.x, and 5.5.x
  • SGOS 4.3.x

SGME version 5.4.1.x manages the following:

  • SGOS 5.4.x and all SGOS versions supported by SGME 5.3.x

SGME version 5.3.x manages the following:

  • SGOS 5.3.1—SGOS 5.3.2 but not SGOS 5.3.3.x or later

SGME 5.3.x cannot be used to push profiles or overlays that contain VPM to a device that runs SGOS 5.3.3.x or later. (This includes profiles and overlays that are pushed by jobs.)

To work around this issue, upgrade Director to SGME 5.4.x.

  • SGOS 5.2.x
  • SGOS 5.1.x
  • SGOS 4.2.9 and later, including 4.3.x

Limitation: You can use VPM in SGME 5.2.x and later to push policy to devices running SGOS 4.2.x, where x > 9 or SGOS 5.2.2.x or later only.
If a device runs SGOS 4.2.9 or earlier or 5.2.1 or earlier, use the SGOS Management Console on each device to change policy on the device.

SGME 5.2.1.x, 5.2.2.x manage the following:

  • SGOS 5.2.x, SGOS 5.1.x
  • SGOS 4.2.9 and later, including 4.3.x

Limitation: You can use VPM in SGME 5.2.x and later to push policy to devices running SGOS 4.2.x, where x > 9 or SGOS 5.2.2.x or later only.
If a device runs SGOS 4.2.9 or earlier or 5.2.1 or earlier, use the SGOS Management Console on each device to change policy on the device.

SGME 5.1.4.x manages the following:

  • SGOS 5.1.x
  • SGOS 4.2.9 and later, including 4.3.x
  • SGME 5.1.4.x supports SGOS 4.2.9 and later, but the SGME 5.1.4 Management Console does not have the Content tab page.

For More Information

For up-to-date data, please refer to the release notes for SGOS and SGME located at https://bto.bluecoat.com/ .

Workaround
Additional Information
Bug Number
InQuira Doc IdKB1568
Attachment

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