SGME (Director) compatibility with SGOS


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Solution

Overview

This document provides an overview of the versions of SGOS that Director can manage.

Cause
Resolution

Consult this article before attempting to manage ProxySG appliances with Secure Gateway Management Edition (SGME); that is, the Director operating system. Additionally, you can refer to the Director Release Notes for the SGOS/SGME Compatibility Matrix. Log in to BlueTouch Online (BTO) with your BTO username and password to access the release notes.

Director 6.1.x manages the following:

  • SGOS 6.1.x, 6.2.x, 6.3.x, 6.4.x, and 6.5.x
  • SGOS 5.3.x, SGOS 5.4.x, and SGOS 5.5.x
  • SGOS 4.3.x

SGME version 5.5.x.x manages the following:

  • SGOS 6.1.x, 6.2.x, 6.3.x and 6.4.x
  • SGOS 5.3.x, SGOS 5.4.x, and SGOS 5.5.x
  • SGOS 4.3.x

SGME version 5.4.2.5 manages the following:

  • SGOS 5.3.x,,5.4.x, and 5.5.x
  • SGOS 4.3.x

SGME version 5.4.1.x manages the following:

  • SGOS 5.4.x and all SGOS versions supported by SGME 5.3.x

SGME version 5.3.x manages the following:

  • SGOS 5.3.1—SGOS 5.3.2 but not SGOS 5.3.3.x or later

SGME 5.3.x cannot be used to push profiles or overlays that contain VPM to a device that runs SGOS 5.3.3.x or later. (This includes profiles and overlays that are pushed by jobs.)

To work around this issue, upgrade Director to SGME 5.4.x.

  • SGOS 5.2.x
  • SGOS 5.1.x
  • SGOS 4.2.9 and later, including 4.3.x

Limitation: You can use VPM in SGME 5.2.x and later to push policy to devices running SGOS 4.2.x, where x > 9 or SGOS 5.2.2.x or later only.
If a device runs SGOS 4.2.9 or earlier or 5.2.1 or earlier, use the SGOS Management Console on each device to change policy on the device.

SGME 5.2.1.x, 5.2.2.x manage the following:

  • SGOS 5.2.x, SGOS 5.1.x
  • SGOS 4.2.9 and later, including 4.3.x

Limitation: You can use VPM in SGME 5.2.x and later to push policy to devices running SGOS 4.2.x, where x > 9 or SGOS 5.2.2.x or later only.
If a device runs SGOS 4.2.9 or earlier or 5.2.1 or earlier, use the SGOS Management Console on each device to change policy on the device.

SGME 5.1.4.x manages the following:

  • SGOS 5.1.x
  • SGOS 4.2.9 and later, including 4.3.x
  • SGME 5.1.4.x supports SGOS 4.2.9 and later, but the SGME 5.1.4 Management Console does not have the Content tab page.

For More Information

For up-to-date data, please refer to the release notes for SGOS and SGME located at https://bto.bluecoat.com/ .

Workaround
Additional Information
Bug Number
InQuira Doc IdKB1568
Attachment

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First Published      10/01/2014
Last Modified      06/26/2015
Last Published      06/26/2015
Article Audience
Product      Director, ProxySG
Software      SGME 5, SGOS 4, SGOS 5
Topic      Control, Director Jobs, Hardware, Operating System, Policy Management, Upgrade / Maintenance, Usability
Article Number      000013458
Summary     
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