Socket Connect Error is seen after the download of the Blue Coat Web Filter(BCWF) fails.

Solution

Overview

This can happen if the previous download was somewhat interrupted and hence got corrupted. 

To fix this, please purge the BCWF database and redownload a fresh copy.

From the CLI, please do the following.

 

 

Blue Coat SG210 Series#(config)content-filter

Blue Coat SG210 Series#(config content-filter)provider bluecoat disable

  ok

Blue Coat SG210 Series#(config content-filter)bluecoat

Blue Coat SG210 Series#(config bluecoat)purge

  ok

Blue Coat SG210 Series#(config bluecoat)exit

Blue Coat SG210 Series#(config content-filter)provider bluecoat enable

Warning: no database available.

 

Blue Coat SG210 Series#(config content-filter)bluecoat

Blue Coat SG210 Series#(config bluecoat)download get-now

This may take a few minutes. Please wait...

loading database......

 

 

 

 

Cause
Resolution
Workaround
Additional Information
Bug Number
InQuira Doc IdFAQ1787
Attachment

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