The download button in the Management Console is disabled


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Solution

Overview

The download button in the Management Console (MC) is disabled
When upgrading the SGOS on the proxy, the download button in the MC is grayed out

Cause
Resolution

At least one other system must be unlocked to perform the upgrade. If all systems are locked, or all systems except the running system are locked, the Download button in the Management Console is disabled. Similarly, the load upgrade command in the CLI generates an error.

Workaround
Additional Information
Bug Number
InQuira Doc IdKB1059
Attachment

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First Published      10/01/2014
Last Modified      10/01/2014
Last Published      10/01/2014
Article Audience
Product      ProxySG
Topic      Upgrade / Maintenance
Article Number      000013826
Summary     
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