There are problems viewing PDF files with Internet Explorer (IE) when using ICAP Patience Pages


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Solution

Overview

There are problems viewing PDF files with Internet Explorer (IE) when using ICAP Patience Pages
Internet Explorer won't show PDF files

Cause
Resolution

The response header 'Accept-Ranges' which is returned when a Patience Page is being used, causes Microsoft Internet Explorer to display an error because IE was expecting a PDF file and not a Patience Page. If this problem occurs, you can configure your policy to remove the 'Accept-Ranges' header from the response.


response.icap_service(icap_service_name)

action.delete_header(yes)

define action delete_header
    delete(response.header.Accept-Ranges)
end

Workaround
Additional Information
Bug Number
InQuira Doc IdKB1074
Attachment

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First Published      10/01/2014
Last Modified      10/01/2014
Last Published      10/01/2014
Article Audience
Product      ProxySG
Topic      Content Access, Services
Article Number      000013997
Summary     
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