Unexpected restart SWE:0x810002 PG_CFSSL Process: "HTTP RW" or "SSLW" in "libcrypto.exe.so" with SG 6.2.9.1 and SG 6.3.3.1

Solution

Overview

When you see the following codes in the Minicontext, it is possible that your proxy is hitting B#176665 (SG 6.2) or B#176498 (SG 6.3)

 

Minicontext produced on: 2012-06-12 21:52:28+00:00UTC
Minicontext version: 1.5
ProxySG Appliance: Version 6.2.9.1.83027
Architecture: x86_64
Kernel: Multiprocessor
System image flags: Customer, Optimized, Non-GDB, 64-bit

Hardware exception code: 0x0
Software exception code: 0x810002
Page fault linear address: 0x0
Process group: "PG_CFSSL"
Process: "HTTP RW ACEA32B50" in "libcrypto.exe.so" at .text+0x188c00

 


Minicontext produced on: 2012-05-08 08:54:03+00:00UTC
Minicontext version: 1.5
ProxySG Appliance: Version 6.2.9.1.83027
Architecture: x86
Kernel: Uniprocessor
System image flags: Customer, Optimized, Non-GDB, 32-bit

Hardware exception code: 0x0
Software exception code: 0x810002
Page fault linear address: 0x0
Process group: "PG_CFSSL"
Process: "SSLW 9BAC24AC" in "" at .text+0x0

Cause
Resolution

SG 6.2 : B#176665 has been fixed in SG 6.2.9.4, SG 6.2.10.1, and later SGOS 6.2 versions.

SG 6.3 : B#176498 has been fixed in SG 6.3.4.1 and later SGOS 6.3 versions.

SG 6.4 and greater SG 6.x versions are not affected by this

 

Upgrading to these versions should address the restart.

Workaround
Additional Information
Bug Number
InQuira Doc IdKB5157
Attachment

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