The result of this command may show bcreporter running in the background but stopped:
To Collect the Amount of Memory Available to the System
- Enter "cat /proc/meminfo"
To Discover how much Disk Space is Available to Reporter
- Navigate to the opt/bc/reporter folder
Enter "df -h"
To Discover what binary dependencies there are for a LINUX program use the following command
- Navigate to where reporter is installed
Enter "ldd bcreporter"
NOTE: If you start Reporter in a terminal window
libpthread.so.0 => /lib64/libpthread.so.0 (0x00002ba56fc38000)
libdl.so.2 => /lib64/libdl.so.2 (0x00002ba56fe52000)
libstdc++.so.6 => /usr/lib64/libstdc++.so.6 (0x00002ba570056000)
libm.so.6 => /lib64/libm.so.6 (0x00002ba570357000)
libgcc_s.so.1 => /lib64/libgcc_s.so.1 (0x00002ba5705da000)
libc.so.6 => /lib64/libc.so.6 (0x00002ba5707e8000)
To Discover if any other Reporter service is Running on your LINUX Server
- Enter "ps -aux | grep reporter "
To Download the Latest Version of Reporter but don't have Access to the UI of the LINUX Server
Use the following wget command:
- Login into your web power account, and navigate to the reporter download links.
- Copy and paste the link into your browser.
- SSH to your reporter LINUX server, and login.
- Enter "wget" <pasting your url here> and press return.
- The RPM downloads, but is saved as a filename that is similar to the end of the URL above (such as a number).
- Using the "mv" command , you can now rename the file to distinguish the downloaded file (for example: "Reporter_184.108.40.206_42002_linux64.rpm").
- You can now use this RPM file to install Reporter.
To Install and/or Upgrade Bluecoat Reporter
- From any location enter rpm -Uhv Reporter_9*.rpm
The action results in it being installed to /opt/bc/reporter
NOTE: Ensure you have downloaded the correct Bluecoat RPM to your LINUX service prior to executing the step above. See the article at the end of this document for more details.
After installing, run the do-startup.sh script to configure the admin password, license and start Reporter. The upgrade starts the process automaticly.
To Uninstall Bluecoat Reporter
- From any location, enter rpm -e bcrep and press the tab button (to find the correct syntax)
- Navigate to the /opt/bc/reporter
- Enter "do-cleanup.sh"
NOTE: This action removes all the remaining folders.
To Discover more informtion about a particular library (such as the LDAP library)
- Enter "rpm -qfi /usr/lib/libldap.so"
NOTE: Whenever you run a executable in LINUX, you need to prefix it with a './' This ensures that LINUX finds the executable in the same folder that you are currently in, and run it.
To Discover the IP address(es) that the LINUX Server is Configured
To Discover what TCP/UDP ports are listening on the Server
NOTE: You can pipe this to the "grep" command to find Reporter.
How to tell if your Red Hat LINUX Server is 32-bit or 64-bit?
From the Terminal window, execute the following command:
- Enter "cat /proc/cpuinfo"
NOTE: At the bottom of the output you'll see flags. If the server is a 64-bit server, a lm flag is displayed.
processor : 0
vendor_id : GenuineIntel
cpu family : 15
model : 4
model name : Intel(R) Xeon(TM) CPU 3.00GHz
stepping : 1
cpu MHz : 2793.136
cache size : 1024 KB
fdiv_bug : no
hlt_bug : no
f00f_bug : no
coma_bug : no
fpu : yes
fpu_exception : yes
cpuid level : 5
wp : yes
flags : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov
pat pse36 clflush dts acpi mmx fxsr sse sse2 ss
Useful Find Command
TIP: If you need to find out where reporter is installed on LINUX, without using an RPM command, because it was not installed by RPMS, the following command is useful.
Navigate to the root of the file system and execute the following commands: