What data is captured in the log files


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Solution

Overview

What data is captured in the log files
You want to know what data is captured in the log files

Cause
Resolution
  • AlertsErrors: This file is a log of alert errors. When the ProxyAV cannot send alerts to the administrator(s) designated in the Alerts page, the event is logged here. The most common entry to this log is an inaccessible SMTP server.

     
  • AlertLogFile.log: If 'Enable alerts logging to file' is enabled on the Alerts page, all events are logged here. This log is different from the AlertErrors.log in that it includes all alerts, not just those that could not be sent to the administrator by e-mail.

     
  • virus-log-date.csv: Log files generated by virus logging in CSV format.

     
  • boot.log: Records all reboots of the machine. Using this information, Blue Coat technical support can assist you with troubleshooting.
Workaround
Additional Information
Bug Number
InQuira Doc IdKB1807
Attachment

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First Published      10/01/2014
Last Modified      10/01/2014
Last Published      10/01/2014
Article Audience
Software      ProxyAV 3
Topic      Errors / Event Logs / Alerts
Article Number      000014869
Summary     
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