Engineering creates a desk build that includes a potential bug fix and additional saving, logging information for further troubleshooting or as a test bed for the bug.
The desk build will be based on the version that the customer is currently running. Desk builds are not available to download and are provided to customers as a temporary fix before the bug fix is merged into the next maintenance release.
An example appears below:
System up for 189 days 6 hours 39 mins 9 secs
Version: PacketShaper v8.6.6_B165340_b2 2011-08-16
Product: PacketShaper 7500
Part Number: 090-02814-00 REV F
Serial Number: 175-18888888
Memory: 2016MB RAM, 121.2MB System Disk total, 96.7MB System Disk available
PacketShaper v8.6.6_B165340_b2 2011-08-16
1) Desk build is based on PacketWise version 8.6.6g1.
2) Bug# is 165340.
3) Release date is August 16, 2011.