What ports need to left open for Reporter to work?


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Solution

Overview

What ports need to left open for Reporter to work?

Cause
Resolution

Here are some tips to follow when your reporter won't load:

  • Ensure there is nothing listening on port 8081.
    • Use netstat -a in a command line to determine this.
    • Note: You can use the following command to find a port on the server:
      •  Netstat – an |find <port#>
      • to find the other port, listen on: Netstat – an|find <port#>.
      • To set this up permanently, use this command on the command line:
        •  Netstat – an 1|find <port#>
  • Ensure Reporter is starting before IIS.
  • ISS (not IIS) security software is known to hold port 8082 open.
  • Mcafee virus software has been known to hold open port 8081.

Note: If all of the above have been validated, the most probable cause of the loading issue is a corrupt database. See 000010417 for more information on database corruption.

Workaround
Additional Information
Bug Number
InQuira Doc IdKB3748
Attachment

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First Published      10/01/2014
Last Modified      02/14/2017
Last Published      02/14/2017
Article Audience
Topic      Access Logging, Crash / Restart, Database, Log Processing, Reporting
Article Number      000015491
Summary      What ports need to left open for Reporter to work?
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