When renewing the support contract for PacketShaper, do I need to obtain a new license and install it on the PacketShaper?


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Solution

Overview

Renewing a support contract for PacketShaper does not require you to obtain a new set of licenses from our licensing portal. Renewing a support contract does not affect the current license installed on PacketShaper.

Cause
Resolution
Workaround
Additional Information
Bug Number
InQuira Doc IdFAQ1809
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First Published      10/01/2014
Last Modified      10/01/2014
Last Published      10/01/2014
Article Audience
Product      PacketShaper
Software      PacketWise 7, PacketWise 8
Article Number      000015727
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