Where can I learn how to get started with Blue Coat's IntelligenceCenter (IC)?


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Solution

Overview

Blue Coat created a 25 minute long computer-based training which provides a step by step approach on how to best install, setup, and get started with IntelligenceCenter.  The video is located at https://bto.bluecoat.com/content/training/getting-started-intelligence-center/play.htm. It covers the following topics:

  • Introduction to IntelligenceCenter
  • Setting up for IntelligenceCenter
  • Installing IntelligenceCenter
  • User Interface overview
  • Getting started:  Tasks
  • Getting Support

 

 

NOTE:  You will need BlueTouch Online (BTO) credentials in order to access this training.  If you do not have a BTO account, please go to http://www.bluecoat.com/support/supportservices/webpowerrequest to request an account.  If you have an account but you need your password reset, please go to https://bto.bluecoat.com/help/forgotpassword to reset your password.

Cause
Resolution
Workaround
Additional Information
Bug Number
InQuira Doc IdFAQ266
Attachment

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First Published      10/01/2014
Last Modified      10/01/2014
Last Published      10/01/2014
Article Audience
Product      IntelligenceCenter
Software      PacketWise 7, PacketWise 8
Topic      Configuration / WUI / CLI, Installation / Configuration, Usability
Article Number      000015806
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