The ProxyAV logs file scanning errors in the Alertlogfile.log file, which is accessible from the Log File applet. All file-scanning failures are logged in this log.
Note: When you open Alertlogfile.log using the option View log file in browser, the complete file might not be displayed, as the file usually is too big to be displayed on the browser. Open the log file directly to see all the error messages. The latest error messages are logged at the bottom of the file.