Where is the PacketShaper serial number?

Solution

Overview

Is there a way to find the serial number for a Blue Coat PacketShaper, either in the UI or on the appliance itself?

Cause
Resolution

Use one of the following methods to retrieve the serial number for your PacketShaper appliance.

FROM THE WEB GUI:

  1. Log in to the PacketShaper, either the Advanced UI or Sky UI.
  2. Click the Info tab.  The serial number is listed as xxx-xxxxxxxx (three digits a dash, and then eight more digits).

 

FROM A TELNET/SSH/SERIAL CONSOLE CONNECTION:

Once connected, type version. The serial number displays in the output.

 

PHYSICAL SERIAL NUMBER ON THE UNIT PROPER:

On the back of the unit, a sticker lists the serial number in the xxx-xxxxxxxx format. 

 

 

 

 

Workaround
Additional Information
Bug Number
InQuira Doc IdKB3476
Attachment

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