Why am I Unable to stream video when using RealPlayer 11 Build 6.0.14.74?


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Solution

Overview

This issue is caused only in this version of RealPlayer, and it occurs because the RTSP PLAY and PAUSE commands are sent in the same packet. To resolve this issue, upgrade to latest version of RealPlayer. This issue does not occur on other versions of RealPlayer, and  are no workaround available on the  ProxySG to remedy this behavior on the client.

Example of a site that is known to trigger this issue while running the above specified version of RealPlayer:
http://programme.rthk.org.hk/rthk/tv/player_popup.php?pid=2453&eid=112234&d=2010-07-13&player=real&type=archive&channel=tv

 

Cause
Resolution
Workaround
Additional Information
Bug Number
InQuira Doc IdFAQ1120
Attachment

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First Published      10/01/2014
Last Modified      10/01/2014
Last Published      10/01/2014
Article Audience
Product      ProxySG
Software      SGOS 4, SGOS 5, SGOS 6
Article Number      000016038
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