The error is returned while installing the ProxySG base license when the proxy's system clock is incorrect. Any ProxySG service that relies on certificates, such as licensing, SSL, and so forth, can be impacted if the system date and time is not properly set.
To resolve the issue, ensure the system time is properly set.
For information on how to manually set the time on a ProxySG, please see 000015107.
Here is an example of the error message that is returned:
Error message:LICENSING configuration installation
Compiling new configuration file:
Tue, 01 Jan 2002 08:42:10 UTC
% Licensing: License key validation failed(5570569)
There were 1 error and 0 warnings
Notice the date and time above. This information can be confirmed by looking at the sysinfo file. The sysinfo can be obtained by going to https://<ip.address.of.proxysg>:8082/sysinfo . In this example, today's date is October 1, 2010 but the sysinfo shows Jan 1, 2002.
Blue Coat Systems, Inc., ProxySG Appliance Version Information
Version: SGOS 184.108.40.206
Release id: 46382
UI Version: 220.127.116.11 (46382)
The current time is Tue Jan 1, 2002 09:19:12 GMT (SystemTime 189422352)
The ProxySG Appliance was last hardware rebooted 6 hours, 17 minutes, and 31 seconds ago.
The ProxySG Appliance was last software rebooted 6 hours, 17 minutes, and 31 seconds ago.