Why does an SNMP query for the Fan and Power Supply status return “noStatus” on a PacketShaper 12000?


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Solution

Overview

Some OID’s in the BLUECOAT-PACKETSHAPER-MIB for hardware status are not supported on the PS12000.

The PS12000 will return “noStatus” for the following OID's:

1.3.6.1.4.1.2334.2.1.5.8  psAlarmPowerSystemOneStatus
1.3.6.1.4.1.2334.2.1.5.10  psAlarmPowerSystemTwoStatus
1.3.6.1.4.1.2334.2.1.5.12  psAlarmFanOneStatus
1.3.6.1.4.1.2334.2.1.5.14  psAlarmFanTwoStatus
1.3.6.1.4.1.2334.2.1.5.22  psAlarmFanThreeStatus
1.3.6.1.4.1.2334.2.1.5.24  psAlarmFanFourStatus

For the psAlarmVoltageStatus OID, the PS12000 will return “noVoltageInfo”

1.3.6.1.4.1.2334.2.1.5.26  psAlarmVoltageStatus 

SNMP traps for voltage, temperature, fan, and power supply failures are all generated on the PS12000.
 

Cause
Resolution
Workaround
Additional Information
Bug Number
InQuira Doc IdFAQ1380
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First Published      10/01/2014
Last Modified      10/01/2014
Last Published      10/01/2014
Article Audience
Product      PacketShaper 12000
Article Number      000016198
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