Why isn't the downloadable CA list in SGOS 6.3.x updating automatically?


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Solution

Overview

Check that the URL being used for the download is correct.

Use the following CLI command:

# show security trust-package

The correct download URL is:

http://appliance.bluecoat.com/sgos/trust_package.bctp

If you see any other URL path (for example http://appliance.bluecoat.com/sgos-trust_package.bctp), modify the URL per 000009180. The CA list will then update automatically..

Cause
Resolution
Workaround
Additional Information
Bug Number
InQuira Doc IdFAQ2129
Attachment

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First Published      10/01/2014
Last Modified      10/01/2014
Last Published      10/01/2014
Article Audience
Product      ProxySG
Software      SGOS 6.3
Article Number      000016566
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