You are seeing /?bcsi_scan in your URL

Solution

Overview

You are seeing /?bcsi_scan in your URL
The ProxySG is configured to scan viruses using a ProxyAV
The ICAP patience page is enabled
The object download is hitting the patience page timeout

Cause
Resolution

/?bcsi_scan will appear in a URL when the download of an object takes longer than you have configured and ICAP scanning and patience pages are enabled.  This is normal operating behavior for this configuration.

Workaround
Additional Information
Bug Number
InQuira Doc IdKB1139
Attachment

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