Your Client Workers are being maxed out

Solution

Overview

Your Client Workers are being maxed out

Cause
Resolution

Client Workers are Getting Maxed Out

Client Workers get maxed out for many reasons. Here are some common reasons:

  • ICAP bottleneck you can take a look on OPP/stat
  • DNS issue
  • Loop on certain traffic
  • Authentication failure or delay
  • Proxy upstream network issue
  • Box undersize
  • Bug
  • Clients with malware installed
  • An [internal] virus outbreak, or "Bot-net"



Troubleshooting Tips:

In addition to the regular PCAP, sysinfo, event log, snapshots, etc...consider educating the customer on the proper use of Attack Detection.For a Salesforce template on Attack Detection please click here.

Educating the customer on how to use TCPView.exe on their client-hosts, and what the output of this tool means, can help prove/disprove this possible cause.click here to download TCPView.exe for free.

Workaround
Additional Information
Bug Number
InQuira Doc IdKB1965
Attachment

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