The Streaming Flash Video plug-in version 18.104.22.168 can cause unexpected reboots on a Packetshaper. Blue Coat has identified the problem and is currently working on a fix. Currently there is no ETA as to when the fix will be available. This alert will be updated when a new plug-in is available.
The offending plug-in has been removed from the Blue Coat download site and is no longer available for download. If you have already downloaded and installed the plug-in, please remove the plug-in and reboot the Packetshaper.
To find out if you have the plugin, please do the following steps:
1.) Console into the Packetshaper.
2.) Run the 'ver ver' command.
3.) Look for the "Flash 22.214.171.124 Streaming Flash Video" under the loaded plug-ins. If it does not exist, then the plugin is not loaded.
4.) If the plugin is loaded, go to the 9.256/plg director and delete the file "flv84.plg".
5.) Once the file has been deleted, please reboot the Packetshaper. NOTE: Even if the plug-in is deleted, the plug-in will remain loaded in memory. A reboot is necessary to remove the loaded module out of memory.