When downgrading the OS on a ProxyAV appliance, installing a version that is too old might render the box inoperable.

Technical Alert

Affected Products

AV 810, AV 510, AV 210, AV 1200, AV 1400, AV 240

Overview

The table below lists the ProxyAV platforms and the corresponding minimum software version required for each model. When modifying the OS on the Proxy AVs, please make sure to use a version equal to or later (higher version) than the releases listed in the table below.

Note:  Table updated on February 7, 2011.
 

AV ModelMinimum OS Version
2103.2.2.1
510Any SGOS 3
8103.2.2.1
1200*3.2.6.1*
1400*3.2.6.1*
2400*3.2.6.1*

*NOTE:   Even though the ProxyAV release notes states that the minimum OS for AV 1400/2400s is 3.2.5.1, there was a hardware change to the ProxyAV platform for AV 1200, 1400, and 2400s.  The minimum ProxyAV OS versions for this change in hardware is ProxyAV 3.2.6.1.  In order to be safe and not risk having networking issues, the minimum version of AVOS for ProxyAV 1200/1400/2400 is 3.2.6.1.  Please see 000007533 for full details.

 

Status
Resolution
Workaround
Bug Number
InQuira Doc IdTFA53
Attachment

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